Develop automation solutions for systems and equipment that not only have the correct product interface configuration, but also optimize the product and system settings for efficiency and safety. In order to maintain the high availability of equipment and machines, it is essential to take the right measures when servicing the service, and to competently and quickly analyze the system and fault alarms. In this case, whether "just" involves a single product or a complete automation solution, problems can occur at any time.
For all issues related to product, system functionality, operation, application and troubleshooting, Benlang Technical Support will provide specific technical support via phone, email or remote access.
Experienced professional service staff will prioritize emergency situations and coordinate development, field service and sales professionals as needed. Technical support for products that are no longer supplied or discontinued is also included here.